If you’re looking to return or exchange your order for whatever reason, we’re here to help! You can return or exchange purchases within 14 days of receiving your order. You can return your product for, a different product, or a refund to the original payment method.
To initiate a return, please complete the following steps:
- Returned items must be unworn and still have all original tags intact
- Complete the form enclosed with your parcel indicating an exchange or refund
- Send all items back to us at the following address:
Doux Amour, Griffin House, Digbeth Street, Stow-on-the-Wold GL54 1BN.
Refunds will be made processed within 48hrs of the return being received (may be longer if over a Bank Holiday or Sunday)